Helping the Territory get on with their IT needs since 2000

8am to 5pm ACST

(08) 8986 7133

PORTAL TECHNOLOGY HAS YOUR SOLUTIONS

Portal Technology provides cost effective IT management services, Information Technology, Internet and Telephony, consulting, design and management solutions to a range of enterprises, from small business to education institutions and large corporations.

Offering a full range of innovative and professional services including infrastructure design and deployment, systems integration and management, on-site and remote help desk support, 24/7 systems monitoring as well as flexible security, Internet and telephony solutions, Portal Technology can support all of your IT & T needs.

Audit

Portal Technology methodology is to understand your organisation's current and future business plans and then align the information technology with your business objectives. We do this by first conducting a comprehensive infrastructure and systems audit utilising world leading hardware and software technology to give your company not only a more accurate asset listing but a basis to help improve corporate governance, compliance and risk mitigation. This step is critical to build and plan from so that nothing is missed in the process.

Planning

The next phase is to carefully plan, in conjunction with your management team and your organisations objectives, the steps required to achieve your business outcomes. The key is to align the information technology, Internet and telephony requirements with your organisation’s current and future business objectives. The plan will allow for all existing infrastructure, hardware and software services currently in place, as well as provide a clear path forward to migrate or upgrade any and all systems allowing for any improvements and changes that will be required.

Design

Portal Technology design phase takes into account all current and future needs based on your business plan and will create and build around best practice, highly supportable and flexible solutions that will include a costing model to allow all current and future infrastructure, hardware systems and software to become either warranted or supportable, while allowing for a more efficient and flexible support solution that helps to lower your total cost of ownership or TCO.

Deployment

Our people have proven track records in deployment services across all information technology, Internet and telephony disciplines. We take the guess work away from you by leveraging only reliable vendor relationships with some of the world’s leading providers to ensure any potential down time is kept to an absolute minimum and issues are solved as a priority. Portal Technology have SLA’s in place with major companies and suppliers that we leverage on behalf of you, the client, to achieve the optimum desired outcome.

Management

Regular reviews with management to discuss business strategy changes and performance reviews are key to a successful ongoing partnership. We give your companies executive level, IT assistance and empowerment, helping you do what the company does best by filtering out distractions and reducing complexity through 100% transparency and visibility into the implemented information technology and telephony system performance. Mitigating risk and liability through intensive due diligence is what we at Portal Technology do best.

Support

Using world’s best practices and 24/7 monitoring systems and infrastructure, your Portal Technology information technology, Internet and telephony systems are designed to provide you a single point of contact for all IT related issues so that in effect you have your own “virtual” IT department at a fraction of the cost of you staffing it yourself. If any issue cannot be resolved with phone or remote support, a field engineer will be dispatched to your site. Under a remote managed help desk model around 90% of requests can be answered and resolved remotely.

23 YEARS EXPERIENCE AND COUNTING

Why Choose Portal Technology

Portal Technology is one of the longest serving ICT companies in the Territory and have been helping clients with all their ICT requirements since 2000.

Our head office is in Darwin and with local staff also in Katherine and Alice Springs.

We provide Managed Services, Procurement, Consulting, Telecommunications, Networking, Cloud services, Server infrastructure, Storage, Backup, Disaster Recovery, Audits and Security

Portal Technology is one of the longest serving ICT companies in the Territory and have been helping clients with all their ICT requirements since 2000.